Returns and Exchanges. We accept returns and exchanges within 2 days from the date of purchase, provided that the product has a manufacturing defect. Additionally, we do not accept returns or exchanges for intimate products such as condoms, lubricants, or other similar items.

Confidentiality. We guarantee the confidentiality of all our customers and do not share information about your purchases with third parties. All our parcels are packed in opaque packaging that does not reveal any information about the contents.

Payment. We accept various payment methods, including bank cards and bank transfers. Payments are processed through a secure payment gateway that ensures the protection of your financial data.

Delivery. We provide delivery throughout the country and strive to fulfill your order as quickly as possible. Delivery costs may vary depending on the delivery method and timeframe. Delivery within Tbilisi is completed during the same day. Delivery to the regions takes 1–3 business days.

• Tbilisi – delivery fee: 8 GEL.
• Regions – delivery fee: 15 GEL.

Product Quality. We work only with trusted manufacturers and offer high-quality products.

We hope that our rules and terms will help make your purchase pleasant and safe. If you have any questions, our team of consultants is always ready to assist you.”

Contact Information:

Company: GSM Group.

Our Sex Shop is located in the Marjanishvili district, D. Aghmashenebeli Avenue, 22/3.

Phone number: +995 596 03 69 69 / Telegram, WhatsApp.